Terms of Service

2.1 The agreed scope, price, setup fee (if any), monthly fee and target planning are set out in the proposal, order confirmation or contract. Unless expressly stated otherwise, delivery dates are target dates and not strict deadlines. 2.2 The first monthly fee and any agreed deposit or setup fee must be paid before work starts. Amounts covering work already started or reserved production capacity are non-refundable, except where mandatory law requires otherwise. 2.3 Unless a project-specific agreement states otherwise, the subscription has a minimum term of 12 months from the official launch date. After the minimum term it renews monthly and may be cancelled with 30 days written notice. 2.4 Transition to the no-trial policy • Rights already granted under an agreement accepted before 1 January 2027 remain unaffected. • If an agreement accepted before 1 January 2027 expressly includes a first-month satisfaction or cancellation right in the proposal, order confirmation, pricing communication or Terms applicable at acceptance, PJ Designs will honour that right as agreed. • Agreements accepted on or after 1 January 2027 do not include a trial month, satisfaction cancellation period or other no-obligation first month unless PJ Designs expressly agrees otherwise in writing. The 12-month minimum term is therefore binding from formation of the agreement, with the subscription period calculated from launch unless the project-specific agreement states another start date. 2.5 A demo, concept or preliminary design shown before acceptance is intended to support the Client's decision. Unless expressly agreed otherwise, it does not create an obligation for PJ Designs to continue work before the agreement is accepted and the required initial payment is received.